If you already have a Direct Alarm system protecting your business or home, you’re ahead of the game. You’ve got a professional-grade solution backed by a local team, 24/7 monitoring, and technology that works when you need it.
But here’s the thing: most customers aren’t using their systems to their full potential. That’s not a knock on you, it just means that with a few adjustments or one quick walkthrough, you could get more value out of the system you already have.
Let’s go over a few ways to make sure your setup is dialed in, your features are working for you, and your protection is running at full strength.
Are You Using Mobile Access?
If you have a modern intrusion or access system from Direct Alarm, you likely have the option to control it remotely. That includes arming and disarming from your phone, locking and unlocking doors, checking alerts, and viewing footage from anywhere.
A lot of customers still haven’t downloaded or configured the mobile app. Or, if they have, they might not be using all its features.
Mobile access makes it easier to:
- Verify alarms without driving to your site
- Let vendors or employees in without handing out keys
- Get notifications the moment something trips
If you haven’t set this up yet, or you’re unsure it’s working as it should, we can help.
Want to make sure your mobile access is working for you? Call (770) 412-1150 or reach out here for a quick walkthrough.
Is Your Video Footage Doing Its Job?
Plenty of businesses and homeowners have cameras, but not all of them have the right angles, motion alerts, or storage settings dialed in. You might be recording 24/7, but if you can’t easily find what you’re looking for, the system isn’t helping.
We can help you fix that:
- Confirm coverage of entry points, blind spots, and key areas
- Set motion-based alerts to limit unnecessary footage
- Enable video verification to reduce false alarms
The goal isn’t to record everything, it’s to make sure you catch what matters.
What Happens After Hours?
A lot can happen when your site is closed or when you’re out of town. Do you know what happens if your alarm goes off at 3 a.m.? Who gets notified? Who’s responsible for responding?
Our systems are monitored around the clock, but your protection is only as strong as your contact list and response plan.
We’ll help you:
- Confirm your contact list is current
- Test alarm response procedures
- Make updates based on new team members or ownership changes
This checkup is especially helpful for businesses that are growing or for homeowners who inherited their system.
Have Your Needs Changed?
A lot of customers install a basic intrusion system and stop there. But as your needs evolve, your system can too.
Common upgrades include:
- Adding cameras to outdoor assets, docks, or cash wraps
- Installing access control to eliminate shared keys
- Expanding fire detection for smoke, heat, or CO alerts
Everything we install works as one system. That means one app, one support team, and one place to manage it all.
Local Support That Keeps Up With You
When you work with Direct Alarm, you get a team that’s close by. We’re based in Griffin, so we’re here when you need help. Whether it’s a service call, a new feature, or a question about your current setup, we’re a call away.
No 1-800 runaround. No outsourcing. Just local support that understands your environment.
Already a customer? Let’s make sure you’re getting everything you should out of your system. Call (770) 412-1150 or schedule a system review. We’ll check what’s working, fine-tune what’s not, and help you explore what’s next.
Thanks for choosing Direct Alarm to protect what matters. We’re glad to be on your team.
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